The awkward bit
Not by how much there is. Almost every van job in London has exactly one genuinely hard feature, and naming it is how the right crew and the right kit turn up.
And if a van is the wrong answer, there is a page saying so. It is on the home page, in public.
One object, and the awkwardness is in the object.
Sofas, appliances, beds, wardrobes
A single object that two people can move and one person absolutely cannot. The whole job is ten minutes of lifting and an hour of thinking about how — which is why it goes wrong when nobody thought about it.
What it involves →Dismantling, and putting it back
A bed frame, a wardrobe, a corner sofa or a desk that went in before a wall did. Taking it apart is straightforward; getting it back together at the far end is where the skill and the missing bolt live.
What it involves →The object is fine. Getting it in or out of the building is not.
Walk-ups, turns and tight landings
A fourth-floor walk-up and a fourth floor with a lift are different jobs, and the number that decides them is not the stair width. It is the clear diagonal at the turn, and almost nobody has measured it.
What it involves →Red routes, permits and the carry
The London problem. A van cannot simply stand on a red route, a bus lane, a suspended-less residents' bay or a pavement, and in a great deal of the city there is no obvious legal place to put one.
What it involves →Everything is easy except when it has to happen, or where it goes.
Collections with a fixed window
A seller who is only in until four, a shop with a goods-out window, a storage facility with gate hours, a building that permits moves on certain days only. The job is easy; the window is not negotiable.
What it involves →Collected, listed and held
Bought something before you have anywhere to put it, or out of one place before the next one exists. Collected, listed properly and held rather than left in a hallway annoying everybody.
What it involves →Four things. What is going. Where the nearest legal stop is at each end, and how far the carry is from it. The stairs, the lift or the absence of both. And the awkward bit, whatever it turns out to be.
Two of those are things customers rarely think to mention and both are settled before the booking rather than found on the day. A crew sized for a drive and sent to a fourth-floor walk-up will not finish well, however willing everybody is at nine in the morning.
No price, rate card or transit time appears anywhere on this site, because none of them is knowable before we know the awkward bit. Start on the quote form, or read the questions page.
Both addresses, what the item is, and the one thing about the job that is difficult. A photograph beats any description.